Investors are a tough audience, having seen thousands of decks. We can create an investor experience that impresses them. The right balance of story and facts is our speciality.
We optimise customer journeys by stepping into their shoes, mapping every touchpoint and refining the experience. We turn lost visitors into loyal fans and “just browsing” into confident, happy customers.
Too many presenters suffer with poor slides. We are experts at visual story telling, turning the audience experience from boring to engaging, do you want to forgettable or memorable?
With hundreds of tips and detailed knowledge on both audience psychology and cognitive science we can turn you into a TEDtalk star or a rising star in your organisation.
Feeling stuck in your small business? With a proactive, practical approach, we coach you through marketing and business processes, helping you clear the clutter and take action with confidence.
Empowering small business owners with tailored wellbeing services: body healing, pain management, mindfulness, and journal therapy. We nurture your health and keep you thriving in both work and life.
Pivotal was co-founded by Neil Cumming and Lisa Beech in 2005, bringing together backgrounds in Cognitive Science and International Marketing Leadership to create a company centred on outstanding presentation design and optimising the customer journey. Over the past 20 years, we’ve navigated market ups and downs, adapting our approach with a focus on the details that make a real difference for our clients.
When you work with us, you’re in experienced hands. Our attention to detail, combined with a commitment to innovation, means we deliver solutions that truly make an impact. Whether refining your presentations or enhancing your customer journey, we focus on the elements that create engaging, memorable experiences.
Understanding how to connect with people isn’t just about creativity; it’s rooted in psychology, behaviour, and the way we process information. The science lies in knowing what captures attention, builds trust, and drives action. Whether it’s the right words, timing, or medium. Knowledge, insights, and proven strategies help shape visual messages that resonate.
But true engagement goes beyond the numbers. The art is in the human touch, empathy, storytelling, and authenticity that make people feel seen and heard. It’s about crafting messages that don’t just reach an audience but connect with them in a way that matters. At Pivotal, we blend both to create meaningful experiences that drive engagement.
Every interaction with your brand should feel seamless, engaging, and valuable. From the first impression to long-term relationships, we focus on creating experiences that connect, inspire, and build trust. Whether it’s through clear messaging, intuitive design, or meaningful conversations, we ensure every touchpoint feels effortless and aligned with your audience’s needs.
But exceptional experiences don’t just happen, they’re crafted with care and our own professional experience. We blend insight, creativity, and practical execution to turn ideas into reality, always keeping the end user at the heart of what we do. Because when people feel understood and valued, they don’t just engage, they remember.
Having worked with Pivotal many times on time critical and detailed projects for FTSE100 and other large corporates, their skill is phenomenal in turning ideas into amazing presentations, training courses and marketing material. Always a delight to work with. Deadlines adhered to and high quality guaranteed. Highly recommended.
After 25 years we've become specialised. Your customers and audiences demand the best experiences, we deliver them.
Straight-talking, playing fair by you and us and focused on improving your businesses or performance. We make great experiences for our clients, as well as your clients.
We want to help the small guys, so we don't charge Corporate rates but deliver corporate quailty. Prices from £50 per hour
After 25 years, we are very experienced across mutliple sectors and every level of business scale. You can find out more about our individual backgrounds by clicking the LinkedIn icons below our pictures. Feel free to connect or follow us or Pivotal as a company.
At Pivotal, we believe that success isn’t just about doing more...it’s about doing the right things with the right support. We take the time to understand your goals, challenges, and vision, so we can provide tailored solutions that help you feel confident in your next steps. With us, you’ll never feel like you're navigating the journey alone.
Our proactive approach means we’re always there, guiding you through the process with clarity and expertise. Whether you need strategic advice, practical tips, or a fresh perspective, we’re here to ensure you have the support you need to thrive. Together, we’ll move your business forward with confidence.
At Pivotal, we take the hassle out of the process. With our expertise in presentation design and optimising the customer journey, you can trust that every detail is carefully handled. We focus on what matters most, so you don’t have to worry about the little things. Our solutions are straightforward and effective, designed to give you peace of mind.
When you partner with us, you can focus on your goals, knowing you’re in experienced hands. From crafting presentations that engage to enhancing the customer experience at every touchpoint, we’re here to ensure that every step is covered. Relax, and let us handle the rest.
We are open from Monday to Friday / 09:00 – 17:00
Glasclune, Golf Course Rd, Blairgowrie Scotland. PH10 6LF
+44-771 434 5908
contact@pivotal-insights.co.uk